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The ACCC is Australia's competition regulator and national consumer law champion. We promote competition and fair trading and regulate national infrastructure to make markets work for …
Australia Post - letter pricing 2024 - Australian Competition and ...
On 12 November 2024, Australia Post provided the ACCC with a public draft price notification proposing to increase the price of reserved ordinary letters delivered at the regular timetable …
Warranties | ACCC - Australian Competition and Consumer …
Warranties are extra promises that a business makes about the quality of a product or how it will fix any problems with a product or service.
Contacting a business to fix a problem - Australian Competition …
Contacting a business about consumer rights and guarantees When you have a consumer rights and guarantees problem the first step is to contact the business. We have the following tips for …
Scams | ACCC - Australian Competition and Consumer Commission
Scams happen when criminals deceive people to steal their money or personal details. There are things you can do to stay protected.
The Australian Consumer Law (contained in a schedule to the Competition and Consumer Act 2010) creates a basic set of guarantees for consumers who acquire goods and services from …
Consumer rights and guarantees - Australian Competition and …
Under consumer law, businesses must meet a set of basic consumer rights known as consumer guarantees when they sell products or services. A business can be a consumer too, and these …
Where to go for consumer help | ACCC
Several agencies provide advice, dispute resolution and small claims legal services. There are other regulators and government agencies that can provide information and assistance on …
Problem with a product or service you bought | ACCC
When a business sells a product or service that doesn’t meet basic rights known as consumer guarantees, it must offer the consumer a solution. Depending on the size of the problem, the …
ACCC role and structure - Australian Competition and Consumer …
The Australian Competition and Consumer Commission (ACCC) is an independent Commonwealth statutory authority. We enforce the Competition and Consumer Act 2010 and …