‘It destroys the purpose of humanity’: Customers are saying ...
Many companies joined the rush and started to wedge AI into their existing products. Zoom offers AI summaries of conference calls, and Microsoft Office apps have AI around every corner, …
What if Customers Started Saying No to AI? - Slashdot
3 days ago · An artist cancelled their Duolingo and Audible subscriptions to protest the companies' decisions to use more AI. "If enough people leave, hopefully they kind of rethink …
Customers don’t trust AI, and the rift might be hurting business
Sep 17, 2024 · Researchers find that not only are customers wary of AI, but the inclusion of AI terminology actually decreases customers’ purchasing intention.
AI-labeled products are scaring away customers, study says ...
Aug 12, 2024 · Shoppers are wary of products labeled with AI descriptors, a new study finds. Despite almost a quarter of U.S. adults using ChatGPT and thousands of companies …
Beyond The Hype: What 1,000 U.S. Customers Really Think About AI
Aug 11, 2024 · As of the beginning of this year, just 27% of customers think self-service or automated customer support using AI-powered technology can deliver as good of a customer …
Here’s why the public needs to challenge the ‘good AI’ myth ...
1 day ago · AI is becoming so ubiquitous that people may be losing their ability to say no to using it. It’s in smartphones, smart TVs, smart speakers like Alexa and virtual assistants like Siri.
The Tech Edge: Real Cost of Saying No to AI - AvePoint
Mar 21, 2025 · For example, if you’re in customer service, start with implementing AI-driven chatbots for common queries. Measure success through concrete metrics like response time …