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IT Service Desk
The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...
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Microsoft Office 365 ProPlus on Windows and Apple Mac
Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...
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Set up an Office 365 account using IMAP
This is the information required for configuring IT Services-supported email clients to access your QMUL Office 365 account using IMAP. You will need to know your ...
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Forward email in Office 365 (Students Only)
2. Click on the cog wheel in the top right-hand corner and select Options. 3. From the left navigation panel, under Mail > Accounts select Forwarding. 4. Click Start forwarding and type the email ...
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HR Systems -ResourceLink / Payroll
ResourceLink is the College’s core HR/Payroll system and is the main College repository of staff information. The system underpins all HR operations and is used to inform staff- based decisions and ...
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Open and add a shared mailbox in Office 365
1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another mailbox window appears ...
Queen Mary University of London5y
Set up Thunderbird with Office 365
4. Type in your full name and your QMUL username (in the format of [email protected]). Important: do not type in your password on the login screen seen below. Click Continue. Thunderbird will ...
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Working from home
Our new ‘appsanywhere’ service allows you to access some of Queen Mary’s specialised apps when away from your department or off campus. In order to access this service you have to configure MFA first.
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Project Overview
Queen Mary University of London have been victim of a number of cyber-security attacks which have impacted operations both internal and external causing significant university wide disruption. We must ...
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High Performance Computing (HPC)
High-Performance Computing (HPC) provides researchers with the ability to expand their data processing, simulation and computation across hundreds of cores. This has led to widespread use across many ...
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Risk Management
A Risk Management framework has been created using the Queen Mary’s Risk Policy guide and the Management of Risk (MoR) best practice. The framework spans across the whole of IT Services, is owned by ...
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IT Equipment Approvers List
The list below contains the names of staff who can authorise IT equipment requests. Each School, Institute and Department have a nominated person for this function. Some IT equipment Requests may be ...