American business process outsourcing (BPO) major Concentrix has inaugurated a large delivery center in Lima, reinforcing its ...

Qor has made acquisition, OP360, within six months, following its purchase of JumpCrew, as the company accelerates expansion ...

Coforge has agreed to acquire Encora in a $2.35 billion all-stock deal, marking a strategic push at a time when IT outsourcing is slowing.

Mexico has prepared a new legal and policy framework to upgrade its cybersecurity defenses. The plan sets out a national policy and a federal framework that will introduce mandatory guidelines, ...

MIAMI — Three industry leaders spoke about what it takes to start doing business in Latin America during Nexus Miami panel hosted by Nearshore Americas Managing Editor Tim Zyla. B&H Compliance CEO ...

Uruguay’s global services sector continued its steady climb in 2024, exporting $4.101 billion worth of services. Total service exports reached $7.099 billion, but the strongest momentum came from ...

India-born BPO and compliance services provider Provana has entered the Latin American market through the acquisition of Neostella’s staffing business, adding teams located in Colombia and the United ...

Mplus, the European customer experience services group, has acquired Eastern Europe–based BPO provider Valoris, expanding its footprint across key EU markets. Founded in 2006, Valoris has built a ...

TTEC Holdings’ five-year decline is continuing after the customer-experience outsourcer reported another quarter of decreasing revenue while its founder abandoned plans to take the company private. In ...

Latin America felt little pain from President Donald Trump’s sharp H-1B visa fee hike. Yet if the U.S. move speeds up outsourcing, the region could turn out to be its biggest winner. “It could be a ...

Tata Consultancy Services (TCS) is ramping up local hiring in the U.S. and further trimming its use of H-1B visas, just as the Trump administration plans a steep $100,000 fee on new visa petitions.

Equifax is doubling down on Costa Rica as a cornerstone of its global operations, announcing the addition of 300 new roles aimed at scaling advanced business functions and accelerating the company’s ...