Cirrus, the leading provider of contact centre software, has been granted a Royal Warrant of Appointment by His Majesty King ...

Calabrio Acquisition of Echo AI Integration Advances Calabrio’s Aim to Optimise Contact Centres Through Cutting-Edge AI ...

Britannic Restores Customer Trust in Business Communications. Tackling Fraud, Spam & Engagement Challenges for UK Businesses ...

Supporting Leeds Building Society with Colleague Engagement through the contact centre - contact centre case study business ...

Contact centre solutions provider Content Guru and NHS England, London Region Shortlisted for the 2025 HSJ Partnership Awards ...

Perry Sanger first entered the Contact Centre industry back in 1990 so has seen and reported on the transition from call centre to multi-channel contact centre that we know today. 147 Media is a media ...