RBI Governor Sanjay Malhotra urged urban cooperative banks (UCBs) to strengthen resilience against IT and cyber risks during ...

RBI Governor Sanjay Malhotra advises urban cooperative banks to boost depositor trust, enhance customer service, and ensure ...

RBI Governor Sanjay Malhotra met select urban cooperative banks' Chairmen, Managing Directors and Chief Executive Officers in ...

"In this age of competition, we will not survive long if we do not provide quality service to our consumers," Malhotra said ...

RBI Governor Sanjay Malhotra asked banks to avoid calling customers repeatedly for ‘know your customer’ (KYC) documents.

The RBI governor's observation assumes significance in light of the RBI's restrictions, including curbs on deposit ...

RBI Governor Sanjay Malhotra expressed concerns over the rise in customer complaints and urged bank and NBFC management to ...

RBI Governor Sanjay Malhotra instructed banks to avoid repeated KYC document requests from customers, emphasizing the use of ...

RBI meets with select representative of urban cooperative banks amid allegations of financial misappropriation at the New ...

RBI governor urges UCBs to maintain trust, citing recent fraud case. Focus on customer service, IT security, and operational ...

Reserve Bank of India Governor Sanjay Malhotra has a good reason to worry about the quality of customer service at Indian ...

RBI Governor urges banks to prioritize grievance redressal to improve customer experience and trust, highlighting systemic ...