There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

Premier is a leading healthcare improvement company, uniting an alliance of approximately 4,350 U.S. hospitals and 325,000 ...

If every call center integration was as easy as advertised, we wouldn’t have written this guide. Learn six ways to ...

Kevin Zavaglia took his first job with Verizon in 1994 as a junior sales associate, back when the company was still Bell Atlantic. Flash forward 30 years, and Zavaglia has spent nearly his entire ...

Here are the top 5 features of Xiaomi HyperOS 2, from enhanced AI personalization and seamless device connectivity to ...

Meta's latest releases include the updated Segment Anything Model 2.1 (SAM 2.1) for image and video segmentation, along with ...

is an ideal setting for this temporary community gathering place that functions as an interactive, participatory archive.

Photo: Loneliness Was a Pandemic stars Emily Sullivan. Photo courtesy of Danny Bristoll / Provided by Emily Owens PR with ...

Donald Trump has won the battleground state of Georgia, the onetime Republican stronghold that had voted for Democrats four ...

Kamala Harris secured more than 200 electoral college votes after blue states Hawaii, Virginia and New Mexico were called for ...

Perhaps it’s no accident that this was one of the first things Jem Godfrey said to me when we started our online interview. Beyond the technical glitches commonly associated with transatlantic ...