“People think it’s manipulative ... despite leaving them with negative emotions. Smiley-face emoji, at least, might alleviate some of that aggravation, especially in settings where the ...

Of the six billion emoji that are sent globally every day, around 70% are emotion based – for example, smiley face, love hearts. A smaller proportion of the emoji sent are sad expressions.

How a simple line drawing of a smiley face became a global shorthand for brands to connect with people on an emotional level When Franklin Loufrani trademarked the now iconic smiling face symbol in ...

an endearing way to add some sunshine to people’s daily errands. While this tradition certainly brings positivity to a shopping trip, not every Costco draws smiley faces on receipts. My local ...

The happier faces won out on both counts, suggesting that being smiley in real life can lead to a more positive interpretation of formal emails. “People tend to assume that a smiley is a virtual ...