Frank was created to simplify filling out a complex government form used by students to apply for financial aid for college or graduate school.

ONDC initially provided financial incentives to onboard sellers, drive transactions, and fund customer discounts and offers.

AARP Executive Vice President and Chief Advocacy and Engagement Officer Nancy LeaMond issued the following statement on the implementation of customer service changes announced by the Social Security ...

President Donald Trump’s nominee to lead the Social Security Administration pledged Tuesday that if confirmed he’d ensure ...

Planning will determine how effectively AI agents are incorporated to streamline agency processes and systems, government ...

H&R Block Inc. (NYSE: HRB) hired Phillip Miller as its new chief information security officer, effective March 31.

It is beyond disheartening that so many of those with law degrees could aid and abet this kind of bullying clearly meant to discourage attacks on the constitutionality of challenges to these and other ...

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

Vodafone Idea Ltd, Bharti Airtel Ltd, and Reliance Jio Infocomm Ltd have tapped vendors such as HP, Dell, Ericsson, and Nokia ...

In December 2021, a White House executive order aimed to enhance federal service delivery. Over two years later, we'll ...

President Donald Trump’s nominee to lead the troubled Social Security Administration told senators Tuesday that he would ...

At ETBrandEquity’s CX Symposium 2025, PwC India’s Sanjay Dawar and Somick Goswami discussed how AI is reshaping customer ...