A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

Starbucks announced Monday that select "coffeehouse amenities" like free refills for in-customers and condiment bars are making a comeback.

According to CNN, Starbucks baristas will soon return to hand-writing customers’ names in Sharpie on their cups, a practice ...

Starbucks, long synonymous with the idea of a "third place" between home and work, has reversed its open-door policy.

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

Starbucks' new purchase-required policy reverses the open door rule put in place after a store called police on Black men waiting for a meeting.