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There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

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Those with long memories will recall that it wasn’t exactly the best received upgrade the company has ever released, but it ...

The Course Development Process, which can be applied to new courses, new modalities, or new iterations of a course, is an important example of this collaboration. The four-phase Course Development ...

Only hours after Donald Trump was elected president, the U.S. Immigration and Customs Enforcement put gears in motion to ...

A software algorithm developed by the US Oak Ridge National Laboratory (ORNL) has reduced the time needed to inspect ...

The Basic kit works on Microsoft Windows Vista, and Windows 7/8.x/10/11 ... menu interface. The software also includes five different virus scans and a tool for disk cleanup, with recovery ...

As quantum leaps in AI capabilities get harder to pull off, the market leader is pivoting to progress. Meanwhile, Elon Musk’s ...

Apple has a slate of announcements expected this week on top of earnings.Greg Joswiak, senior vice president of marketing at ...

LSA Digital applies proven execution techniques, using a “start-small and scale-up” approach — blending micro-learning and practical hands-on with more comprehensive training — to achieve greater, ...

Enterprises have always faced the risk of a data breach, but today the threat has expanded by many magnitudes, in part due to the boom of generative AI tools ... Of course, IT leaders can control ...