You'll be given two options: Keep my files: keeps your personal files but resets Windows OR Remove everything: removes all ...

These days you can reset any laptop, including HP models, using the standard reset procedure in Windows 10. See our overview guide on how to reset any Windows 10 computer for more information.

But here are the broad strokes of what you'll need to do for both Windows laptops and Macbooks. Next to Reset this PC, select ...