A New Platform Converts Customer Feedback into a Competitive Marketing Edge While companies pour resources into creating ...

Reltio Enrichment with ZoomInfo combines Reltio Data Cloud™ with ZoomInfo’s extensive B2B database, providing sales and marketing teams with real-time data and insights about customers to ...

By taking on true omnichannel integration, Decisioneering enhances its understanding of the customer and their overall ...

To seamlessly integrate agentic workflows within an organization, CXOs should consider the same approach as implementing a ...

This capability not only optimizes customer experience but also empowers organizations with real-time insights for better ...

If every call center integration was as easy as advertised, we wouldn’t have written this guide. Learn six ways to ...

In today’s digital world, delivering a robust customer experience has become integral to any business, with ...

Data integration is a necessary part of many workflows, from onboarding customer data to exercising payroll, but for many ...

DiamondBack Truck Covers has replaced both E2 and QuickBooks with the ERP and therefore has a single application and data set ...

Your in-depth guide to the best CRM platforms that integrate with Xero, including a rundown of their features, pros and cons, ...

QKS Group has named K2view as a technology leader in their 2024 SPARK Matrix™ analysis of the Data Integration Tools market.

Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...