Frank was created to simplify filling out a complex government form used by students to apply for financial aid for college or graduate school.

ONDC initially provided financial incentives to onboard sellers, drive transactions, and fund customer discounts and offers. However, it has been gradually reducing this assistance over the past few ...

President Donald Trump’s nominee to lead the Social Security Administration pledged Tuesday that if confirmed he’d ensure ...

Planning will determine how effectively AI agents are incorporated to streamline agency processes and systems, government ...

H&R Block Inc. (NYSE: HRB) hired Phillip Miller as its new chief information security officer, effective March 31.

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

As part of this transformational initiative, a number of Phoenix employees will transition to Wipro. The exact number of ...

Vodafone Idea Ltd, Bharti Airtel Ltd, and Reliance Jio Infocomm Ltd have tapped vendors such as HP, Dell, Ericsson, and Nokia ...

In December 2021, a White House executive order aimed to enhance federal service delivery. Over two years later, we'll ...

Frank Bisignano, CEO of Fiserv, has been nominated to lead the Social Security Administration (SSA), an agency facing significant challenges.

At ETBrandEquity’s CX Symposium 2025, PwC India’s Sanjay Dawar and Somick Goswami discussed how AI is reshaping customer ...

FirstBank has expanded its digital banking footprint with the launch of its fifth Digital Xperience Centre in Lekki, Lagos, ...