The collaboration aims to improve customer satisfaction, accelerate support, and drive smarter interactions across digital and voice channels ...

Dynamic application guides professionals and entrepreneurs through enterprise-class decision processes to reduce risk ...

Mpower Agents make use of CXone Mpower’s proprietary CX AI models, trained on rich use case-specific data and optimized workflows based on the actions of the best employees. They actively move across ...

With the launch of its MCP Server, Algolia provides AI agents with secure, real-time access to business context ...

New features and capabilities include Delegated Release, Print AI Agent (Beta), Redefined Print, and Document Management ...

By leveraging Microsoft Copilot, Luware empowers customers to train the model themselves, perfectly adapting it to their specific needs. This adaptability is where the true power of Virtual User lies, ...

Newsletters is a new, intuitive feature designed to help businesses transform research into engaging, email-ready narratives ...

Kore.ai, a global leader in enterprise AI technology, is announcing that it has entered a strategic partnership with TeKnowledge, aiming to 'bridge the widening gap' between AI ambition and real-world ...

Service leader unifies billing for self-service and enterprise customers with subscription and usage-based billing prorated down to the second ...

Beeline, a leading technology solution provider for managing the global extended workforce, is acquiring MBO Partners, a premier solution for engaging and managing high-value independent workers, a ...

IQVIA, the company powering smarter healthcare, is collaborating with NVIDIA to launch a series of AI orchestrator agents engineered to manage and accelerate complex pharmaceutical development ...

Bringing its AI go-to-market platform to more businesses looking to launch sales and marketing campaigns in minutes ...