A family were 'gutted' when a TUI rep sprinted after their departing coach to tell them their first ever holiday together had been cancelled. Emily and Duncan Ponter and their two kids Bailey, 13, an ...

A father forced to flee a hotel with his family to escape the fire on Rhodes has described his “utter disgust” for tour operator Tui. Ian Noble, 41, claimed the company “valued money over the safety ...

When Diana Winskill from Somerset left the UK for a six-month stint in Majorca as a TUI rep in 1999, she never imagined she’d still be welcoming British holidaymakers 26 years later—and still loving ...

A family claim their 40th birthday holiday was 'ruined' when the five-star hotel was so 'rancid' that even TUI staff admitted it 'wasn't fit for a dog. Sarah Koops jetted off to the five-star hotel in ...

When Diana Winskill from Somerset left the UK for a six month stint in Mallorca as a TUI rep back in 1999, she never imagined she’d still be welcoming British holidaymakers 26 years later - and still ...