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With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Creating a customer pipeline is not a "set it and forget it" process. Not by a long shot. "It is essential that a business know, manage and update its pipeline at all times," stresses Lain Karan, a ...

Explore the latest strategies in customer data management to enhance personalization and drive growth. Learn about CRM, DMP, CDP and BI tool benefits. Editor's Note: This article has been updated on ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...