There are certain unwritten rules of dining out, and one of the most important is the delicate dance of good service. A truly wonderful waiter knows how to be attentive without being intrusive, ...

The late chef and writer’s essay, “The View from the Fridge” was first published in our December 2000 issue. To mark the premiere of the premiere of Tony we’re revisiting it here.

The attitude and customer service skills of wait staff significantly influence how customers view a restaurant. Generally, waiters and waitresses are the face of a restaurant and the quality of ...

Try as you might, we know that most waiters are spread too thin to give all of their tables equal service. So, we want to know, what can your guests do to get the best service when dining in your ...