Human-machine understanding (HMU) represents the next frontier in human-centric technology. By integrating insights from human behavioural data, cognitive science and psychology with artificial ...

While generative AI brought creativity to machines, agentic AI is bringing initiative. Most organizations still treat AI as automation or support tools, framing it as something “we use,” rather than ...

Your newest team member doesn’t need a desk, health benefits or coffee breaks. They work 24/7, learn new skills overnight and process vast amounts of information in seconds. As AI becomes more ...

Balancing AI and humanity. The future of customer experience lies in blending AI’s efficiency with human insights to create authentic, emotionally engaging interactions. Emotional intelligence in CX.

As businesses leverage AI to automate processes, analyze data and enhance customer interactions, the need for uniquely human skills like empathy, creativity and adaptability is growing. This article ...

Many of America’s top military commanders predict that mastering teaming between humans and increasingly capable AI algorithms and autonomous machines will provide an essential advantage to the ...

The Northwestern Innovation Institute (NI Institute) at Northwestern University's Kellogg School of Management today announced the Northwestern Innovation Prize for Human-Machine Partnership (NI Prize ...