"So, what should we do about 11 no-show appointments?" Recently, a colleague brought to my attention a patient who had made and canceled multiple appointments in our practice -- 11 over the 4-month ...

If you've tried to schedule a doctor’s appointment recently, you might have had to flip your calendar to a different season. There simply aren’t enough physicians in the U.S.: By 2037, the deficit is ...

It is hard to believe that in 2025, we are still dialing to schedule doctor appointments, get referrals, refill prescriptions, confirm office hours and addresses, and handle many other healthcare ...

For decades, no-show patients have proven to be a costly problem for physicians. In fact, missed appointments lead to a staggering $150 billion impact on the US healthcare system annually. The reasons ...