The DWP wants to spend £23.4 million on a new AI system to route benefits calls and free up human agents' time.
The Register on MSN
UK to spend £23M on AI to tell benefit claimants where to go
The contract is worth up to £23 million.… The move is part of the government's ambition to improve efficiency with AI across ...
Child Benefits and Guardians Allowance payments will increase in line with the Consumer Price Index (CPI) for the year to ...
Benefit and pension payments will increase, winter fuel payments will have to be paid back and legacy benefits will come to ...
9don MSN
Major DWP benefits changes 2026 - Universal Credit updates and Winter Fuel Payment repayments
The Department for Work and Pensions (DWP) has unveiled significant alterations to benefits and the State Pension set to ...
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