What Impact Do Communication Styles Have on Customer Service?. People need to feel valued and understood, and that's especially true with customers.

Consistent communication isn’t just nice-to-have; it’s a must-have in customer service. However, because most people don’t realize what they have until it’s gone, I think consistency often ...

The heart of great customer service is great communication. Here are nine ways to improve the way you communicate with customers when you're providing customer service and customer support. 1.

Good communication and customer service skills are lacking in so many businesses today. Customers are frustrated and seeking out places of business where they are treated as they should be — the ...