The vacationer returned home from their adventure at sea to discover $1,300 in cellphone charges awaiting their remittance.

The cruise line absolutely forbids something some passengers like to do, and it has explained why certain menu changes were ...

The cruise line has confirmed what many cruisers have noticed, and it has tried to explain and justify why prices have gone ...

Before sailing off into the sunset from Charleston for the final time this past weekend, the Carnival Sunshine had one final ...

Carnival's Brand Ambassador has offered a glimpse into the past and a reason why formal shops are no longer onboard Carnival ...

Some cruise lines have raised their prices in response to rising demand as companies reported record numbers in 2024.

The cruise line has confirmed what many cruisers have noticed, and it has tried to explain and justify why prices have gone ...

John Heald has offered his top new year's resolutions for cruisers that can help make every Carnival cruise a great getaway!

Carnival’s brand ambassador John Heald defended the policy on Facebook, where countless “upset” and “disappointed” cruisers slammed the sudden change, calling it “outrageous,” “very frustrating” and ...

Carnival Cruise Line fully embraces Christmas, but Brand Ambassador John Heald, a man who spends his whole day helping people, says there's one Christmas tradition he won't help with. In a very ...

Inside cabins are generally the most affordable stateroom type, and while these cabins may receive criticism for their small size, John Heald, brand ambassador of Carnival Cruise Lines ...