There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need ...

A well executed contact center migration starts months before testing. Learn what you should do for a smooth migration to the ...

TRAI has been sending out SMSes clarifying that the authority doesn’t send messages or calls. However, now fraudsters have ...

Premier is a leading healthcare improvement company, uniting an alliance of approximately 4,350 U.S. hospitals and 325,000 ...

Applying to jobs is a part of Paloma Canseco's regular routine right now, talking to an interactive AI powered recruiter on ...

The technology puts voice actors, often-nameless professionals, in a precarious position. Remie Michelle Clarke at Moynihan Russell Studios in Dublin. (Illustration by Tucker Harris/The Washington ...

Artificial intelligence has made it extraordinarily simple to copy someone’s voice — allowing thousands ... creative technologist specializing in interactive and experimental storytelling ...

TWO AI, an AI startup backed by Jio has launched a sophisticated voice-to-voice AI model called Sutra HiFi. Leveraging a Dual ...

The exhibit opens on Nov. 1 in the museum’s new 46-seat Alan and Halina Zimm Theater of Remembrance, which was built specifically to feature the unusual interactive display ... of the Holocaust as a ...

When you think about hands-free devices, you might picture Alexa and other voice-activated in-home assistants, Bluetooth earpieces, or asking Siri to make a phone call in your car. You might not ...

Reaffirming its commitment to safeguarding citizens’ rights, Pakistan has told a UN panel that authorities in Indian Occupied ...